Home - ReFrame Engage

Modern Customer Engagement for Modern Businesses

A Unified Communication Platform for an Unparalleled Customer Experience

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Transform Your Customer Journey

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Connect

Multi-channel access to your customers.

Engage

Empowered, context-aware interactions to build relationships with your customers.

Simplify

Modern, user-friendly technology.

Solve

Single point solution with robust integration capability.

Pricing

Simple, pay for what you use pricing, no per user fee or setups fees

Our low, usage-based pricing allows companies, agencies and any organization to better predict costs as you will only pay for what you use.

Engage Me

FREE

For individuals who want to take control of their day-to-day engagements

Engagement Bookings w/personalized link to share your availability
Advanced Calendar
CRM
Configuration w/custom email templates and branding
Outlook & Gmail Integration
Dashboard
Third party Video Call Integration

Includes:

Engage Start

^$29

Per Month

For small companies that want to improve engagements with their customers

All Free plan features plus:

Includes:

Engage Grow

^$99

Per Month

For medium size companies that want the power of managing their customer engagements with multi-modal commuications

All Start plan features plus:

Includes:

Engage Pro

^$499

Per Month

For large enterprise customers looking for improved customer engagement across multiple divisions and locations with unique needs.

All Grow plan features plus:

Includes:

Custom packages available, please Contact Us to speak to a Sales Consultant.

Solutions

One Platform. Unlimited Possibilities For All.

ReFrame Engage is a customer engagement solution designed for organizations small and large to connect with their customers or constituents anytime, anywhere, while providing the best customer experience. The solution empowers employees with faster, always-connected features like; an Advanced Appointment Scheduling Studio to configure and accept appointments of any kind with communication tools such as on-demand 2-way text messaging, internet calling, video conference, broadcast messaging, email, notes, document upload, all managed through a customer-friendly Customer Relationship Management system (CRM). The system is designed to promote both in office and remote productivity.

Features

The Unique Solution that Works for Your Business

A unified Engagement Scheduling Platform for facilitating context aware communication and collaboration between customers and their customers including Text Messaging, Internet Calling, Video Chat, Email, Chatbot and more.

Engage is a platform that enables one-stop context-aware communication and collaboration for any industry looking to improve and streamline their customer interactions for any business services, while driving great customer experiences. The solution empowers employees to deliver effectively from anywhere, anytime using any mobile device.

Dashboard & Configuration

Analytics & Reporting
Dashboard
Custom user roles
Self configuration

Advanced Appointment Scheduling Studio

Personalized Engagement Booking
Group Appointment Booking
Outlook & Gmail Calendar Integration
Embedded Zoom Video Link

CRM-Lite

Customer Contact Details
Direct access to communicate with your customer
Transaction History Archive
Advanced Search
Notes, Forms, Correspondence, Records

Multi-Modal Communication

2-Way Text Messaging
Video Calling
Zoom, Teams, and Google Meet Integrations
Internet Calling
Inbound & Outbound Call Center
Internal Staff Chat
Broadcast Messaging
Outlook & Gmail Email Integration

Engage

Success Stories

The system is user-friendly for both our office and the customer, and the support received by the ReFrame team has been wonderful. The text messaging notification allows for quick text alerts to faculty and students.

CUNY School of Medicine

The ease of use my customers have when scheduling appointments and the communication tools in an all-in-one platform has really helped streamline our business!

FourteenG

We can custom tailor appointments for important services, such as Apostille and Notary services, Candidate Filing Elections, and in-person licensure applications, providing customers dedicated face-to-face assistance without waiting or being asked to return.

Nevada Secretary of State

We run a small Orthopedic office and the ReFrame Engage System has greatly improved our customer bookings and ease of communication. The Gmail integration allows us to manage our customer appointments more efficiently!

Ortho Logic Services

The Reframe Engage system completely turned my business around with always connected features for my customers. This all-in-one solution has streamlined my bookings, Text messaging and Video calling for private consultations!

Beauty by Design

By providing the public an easy and efficient way to schedule engagements for any type of service, we have greatly improved our customer satisfaction. The ReFrame system makes the impossible, possible.

Town of Newberry